SMS Terms of Service

1. Program Description

Call-It-Done LLC ("Call-It-Done," "we," "us," or "our") operates a text messaging program to communicate with customers regarding home service requests, appointment scheduling, appointment reminders, job status updates, and follow-up communications.

2. Who Sends Messages

Messages are sent by Call-It-Done LLC. Our automated assistant, Alex, handles day-to-day communications. You may also receive messages from a human representative when a situation requires personal attention.

3. How to Opt In

You opt in to receive text messages by:

• Submitting a web form with your phone number and consent, or
• Texting our platform number to initiate a service inquiry

4. Message Frequency

Message frequency varies depending on your service request. You may receive messages during the inquiry, scheduling, reminder, and post-job follow-up stages. Typically 2–10 messages per service request.

5. Message and Data Rates

Standard message and data rates from your mobile carrier may apply. Call-It-Done LLC does not charge for text messages.

6. How to Opt Out

Reply STOP to any message to unsubscribe. You will receive one final confirmation message and no further messages will be sent. To re-enroll, text START to our number or re-submit your information through our website.

7. Help

Reply HELP to any message to receive our support contact and opt-out instructions. You may also contact us at rblopeziv@gmail.com.

8. Supported Carriers

Our messaging program is supported by most major US carriers including AT&T, Verizon, T-Mobile, and others. Carrier support may vary.

9. Privacy

Your phone number and message history are used solely to provide and improve our service. We do not sell your phone number to third parties. See our Privacy Policy for details.

10. Changes to These Terms

We may update these Terms at any time. The current version will always be available at this URL.

11. Contact

Call-It-Done LLC
Email: rblopeziv@gmail.com
Phone: (833) 958-8540